F'xa

Project delivery2019EY and the Feminist InternetAI chatbot
  • Client: EY and the Feminist Internet
  • Delivered at: Comuzi, where I was Managing Director

The client

EY commissioned the project for its Innovation Realized conference, working with the Feminist Internet, a collective focused on building a more equal internet.

The brief

Create a playful and accessible experience that helped people understand bias in artificial intelligence and consider what can be done to reduce it.

What we made

  • A ten-day sprint from brief to live prototype, delivered with the Feminist Internet team
  • F’xa, an AI chatbot that explains bias in AI in clear, conversational language
  • A chatbot shaped by the Feminist Internet’s Personal Intelligent Assistant standards and Josie Young’s Feminist Chatbot Design Process
  • Deliberate design decisions throughout, including F’xa never referring to itself as “I”
  • A live launch at EY’s Innovation Realized conference
  • Three paths through the chatbot, on where AI bias shows up: search engines, hiring algorithms and voice assistants. Each ends with suggested actions

My role

I managed the project from brief through to launch. I coordinated the work across the team, kept the sprint on track and supported the design and build process through to the live prototype.

Outcomes

10 daysFrom brief to live prototype
5 press featuresCovered by Vox, Dazed, Evening Standard, The Next Web and It’s Nice That
Shown at Tate ModernAn installation in Hyphen-Labs’ exhibition at Tate Exchange
Still liveF’xa remains available to use online

Need something like this?

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